Frequently asked questions

A note-taking app for people who keep notes and run meetings. Organize work in notebooks, sections, and nested pages — and turn any recorded meeting into a transcript plus structured notes, automatically. Private, multi-tenant, and audit-ready by design.

Independent professionals, consultants, researchers, and small teams who care about owning their notes and having a clean audit trail of who changed what.

Standard is free forever. Premium is $7.99/month or $79.99/year, and Pro is $19.99/month or $199.99/year — pay yearly and save ~17% (two months free). Upgrade, change, or cancel anytime from Settings → Plan; secure checkout and receipts are handled by Stripe. See the pricing page for what each plan includes.

Plans come with room to grow — 5 GB on Premium and 50 GB on Pro. Need more? Premium and Pro members can add storage right from Settings → Plan in a couple of clicks: +50 GB, +250 GB, or +1 TB, billed monthly and applied instantly on top of your plan.

Every plan includes AI meeting notes: record a meeting — your microphone and the call audio together — and get an automatic transcript plus a structured summary with action items. Standard includes your first 15 meetings free; Premium and Pro are unlimited and add the AI writing assistant.

Yes, on Premium and Pro. note2it speaks MCP (Model Context Protocol), the open standard AI assistants use to work with your tools. Connect Claude, Perplexity, ChatGPT (including its Deep Research), or Gemini in a couple of clicks, choose read-only or edit access, and revoke it whenever you like — every change an assistant makes is logged and undoable.

Yes, on the Pro plan. Invite people to a notebook by email; they get read-only access, controlled by you, the owner. Standard and Premium are single-user.

Yes. The whole app is designed mobile-first — capture, edit, and search your notes from any phone, with no separate app to install.

Yes. The product ships in English and French, switchable at any time. Translations and locale rules use proper i18n — not on-the-fly machine translation.

Your notes are strictly tenant-isolated. We don't share them between accounts and we don't train models on your content. Meeting audio is sent to our transcription provider for processing only. Every change is recorded in an immutable audit trail.

By design. Consent is granular, analytics is off until you opt in, every cookie or storage key is listed in our registry, and you control what we collect. The full breakdown lives in the privacy policy.

Your content is yours. You can delete your account at any time and we remove your tenant and uploaded media. Built-in export tooling is on the near-term roadmap; if you need it sooner, email support and we'll help you get your data out.